Rethinking Public Services

Posted by dasfseegdse Sabtu, 17 Maret 2012 0 komentar
The current economic difficulty started with a crisis in banking and is ending with a crisis in public services as nations grapple with the fallout out of their intervention with the banking crisis. The public services in the form of health, education, welfare, law enforcement, street lighting, public housing, planning, waste management, transport, utilities management and broadcasting are relatively recent in historical terms, and many of them have undergone radical reform, deregulation and privatisation which has blurred the boundary between public and private industry. But despite this, there remain clear distinctions between public service and private industry in terms of accountability (shareholders or voters?), motivation (profit or social good?) and coordination (corporate strategy or community strategy?).

Politicians of the left and right argue about the benefits of central planning vs the free market (and how that dynamic has been changed by the crisis!), but clearly there are benefits and disadvantages on both sides of the equation. Often it depends on who you would prefer to hold you to ransom: banking giants or union barons? (not that there are any of the latter left). Either way, being held to ransom isn't nice, but it now appears that the problem lies with over-powerful global corporations, not just in banking (for which, for the majority of the population equals housing), but IT, telecommunications, utilities management, insurance and media.

The latest candidate for deregulation and possible privatisation (if not of existing institutions, then encouragement of new private ventures) is higher education. But education is a strange one because its benefits are less tangible than keeping warm, seeing where you are going at night or being able to turn on the tap. Yet, we regard it as a civil right.

As has been the pattern with other deregulations and privatisations, a pattern of institutional takeovers and the emergence of global brands in education is probable within the next 10 years or so. This is why I believe 2012 is such an important year in the history of education (and probably not just in the UK). But on the back of that, the strength of global corporations, and their ability to hold individuals to ransom (like the banks, the utility companies, the insurance companies) will only increase and invade the realm of certified academic achievement and individual merit.

I have argued previously that this corporatisation of education, and the exploitation of individual anxiety about future career prospects may be economically necessary in the current climate. Global education organisations will, after all, create employment (although with vastly inferior terms and conditions to the present!). But necessary or not, it is also potentially horrible. It's emergence we can do little about. But its reality should at the very least challenge us to think very deeply about what we really want education to do beyond the shallow aims of the new global education industry who will only really care about their shareholders.

But more than that, I believe the education problem is the opportunity to think more broadly about what 'public service' really means.

Here I can only offer some early thoughts (I may change my mind on this). But I would echo Geoff Mulgan here:

and say that capitalism has been very good at some things (compare Western Europe and the US with the Soviet Union in the 1950s and 60s), and very bad at other things. Why?

I think the people who benefited most from capitalism were people who wanted to become very rich. If you didn't want to become rich then often 'quieter' jobs related to government were the route that you took. Teachers, nurses, social workers, community group leaders and many others fall into this category. The reward for these people (at least the reward that they hoped for) was to do something meaningful in society which benefited others. Often this work involved 'care' in some form or another. It is interesting that it is precisely these people who have borne the brunt of government cuts in the last year or so, and even before that, for many years, workers in public services felt under-valued, always the object of politicians' ire as they sought to show their metal in trying to deliver 'public services' which would (in the end) result in votes.

It would be useful to know what proportion of the population want to become rich. My guess is that it isn't the majority. Most people know that wealth brings misery with its power. But capitalism, the system for rewarding material innovation and exploitation, is the only show in town. And it creates its pathologies which impact on those other fundamental aspects of human experience which directly involve care and communities. Amongst those pathologies is the deep-seated alienation experienced by those who are simply not wired-up for capitalist gain. Even the kick-back from the alienation in the form of crazy ill-thought-through radical pseudo-Marxist revolutionary dreams feeds the dynamic of capitalism (Marx wouldn't have approved of any of that!).

I have argued before that I think the driver behind this mono-culture of capitalist innovation is the atomisation of the individual, and that technology has played an important role in this. The net profits of the giant tech companies who sold us Walkmans, iPods, Personal computers, laptops all the way through to Facebook and Twitter have all depended on complicity in the atomisation process. Nobody has created technology for communities. Only technology for individual users... and worse... the virtualisation of 'communities' which aren't communities! ....

I think we need to understand the relationship between public services and real communities. We need to re-balance the relationship between communities and global services. And we need new technologies to help us which will cut against the atomisation process.

Those technologies, the practices around them and the theories that underpin them are all the products of social innovation. But social innovation is not like the material innovation of Apple or Microsoft. Those who engage in social innovation are not out to get rich. They want to do something meaningful.

The problems of education are an ideal breeding ground for this kind of work, because education is fundamentally about community. Classrooms are communities. Successful innovations in classrooms should translate to the outside world. Technologies of the classroom are the technologies of social innovation.

But most fundamentally, the public services need to be recast. In a world dominated by global corporations, the role of government should be to strengthen communities which have suffered in the alienating march of capitalism and the atomisation of the individual. The best way government can do this is to supplement the rewards of capitalism (which are governed by the market) with new mechanisms for rewarding social innovation. Those must be mechanisms which measure success by looking at the deep impact on the lives of others. Of course, there lies a whole new set of problems: how do you measure deep impact? How do you make a decision as to what sort of innovation to support? Will the voters see the link between supporting innovation and voting for a government?

But these questions are the nub of the issue. One final thought...a crisis in public services is better than a crisis in world peace - but their inter-connection is rather more substantive that governments might imagine.

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Fragmented world

Posted by dasfseegdse Kamis, 15 Maret 2012 0 komentar
Forget global warming

We must heal our fragmented world.  This is a world of disjointed meanings.
We move...
      from the office
          to the art gallery
              to the shopping centre,
                  the car,
                      the mobile phone,
                           Surfing and Tweeting
                               the concert on the radio,
                                   the poetry book. 

But however poetic this may sound, it can only gloss over what is fundamentally broken with a cloud of incense. But we don't need hazy incense - we need clarity.

What does it all MEAN?

What we live through is the sense-data of experience.
                                                                     The information on the screen,
                                                                the advertising billboard,
                                                         the free Metro newspaper,
                                                   the voice on the radio,
                                              the buttons on the phone,
                                         the icons on the screen
                                  and the buzzer on the door.
But each of these carries an imprint of something it must have meant to someone at some time. Each of them register with each of us some kind of meaning. But mostly the meanings don't match. The meaning of my daughter's piano playing and my wife's kiss and my brother's birthday seem at one level, which is different from the meaning of the advertising billboard, the voice on the radio and the icons on the screen. In fact, they conflict. The icons on the screen and the buttons on the phone mean nothing compared my dad's death or the love of my family.

People will say "yes .. but on another level, it's all meaningful". I disagree. I don't think there's a level where it's all meaningful any more. There's a hazy cloud of 'benumbed conceiving' (see http://dailyimprovisation.blogspot.com/2012/01/heaven.html) where we give up thinking clearly: that to me is why there are so many crack-pot 'spiritual movements' out there. What happened to good old solid theology?!

But that's precisely the question. It's the theology we've lost, and we don't know how to replace it. And with it gone, the scope for a rational coherent existence goes with it.

I like old-fashioned theology. I also like cybernetics. I find the two highly compatible. If I feel slightly less fragmented with my own meaningful existences it is because of both theology and cybernetics. But fundamentally the journey towards healing the fractures is educational. That's because the search for an answer is just another symptom of the meaning problem. It's not the answer that we need. We need to get our processes working better!


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Wireless JeeNode working as an activity coordinator

Posted by dasfseegdse Rabu, 14 Maret 2012 0 komentar
I've been playing with JeeNodes recently, soldering stuff together, getting wireless connections working... and then tying it into the Socket.io implementation of the real-time web. The idea is to create super-cheap controllers which can be used as interactive voting tools, RFID readers, etc... but all of which can talk to each other and change things that happen on the web.

Here's a (slightly wobbly) video demonstration I gave to a colleague in the cafe in Bolton:

The beauty of this solution is that it will work anywhere with very little setup. The controller application can be 'widgetised' and stuck in an AppStore, which means that it can be instantiated anywhere in any learning context with little difficulty. The only thing that needs to be set up is the teacher's machine (which can just be a laptop which is plugged into the network), or a little bit of extra configuration on the 'Whiteboard machine' would do the trick.

That machine also runs Socket.io and NodeJS, and bounces messages from the internet (where the controller widget is) and the local machine. That means that the teacher can control the activity of all the learners, enabling and disabling controls, sequencing activities, etc. What I've done here is design a simple sequence of activities which are coordinated by the teacher through clicking the wireless Node device.

Because it's Socket.io, it pretty much works everywhere, although with varying latency: with Chrome, it uses a WebSocket connection which is pretty much instantaneous. On my mobile phone, there is a latency of no more than about 1 second (usually less).

The JeeNode device is particularly responsive because it talks directly to the local machine (laptop, whiteboard machine) running Socket.io, and that has a direct WebSocket connection to the internet machine. So things happen very quickly.

The bell sounds are generated by PD, which responds to a UDP signal sent out by the local Socket.io machine in response to controller signals sent by the Web controller widget.

It's all a bit 'Blue-tac and sticky tape' but it works! The most interesting thing is the reaction of surprise on peoples' faces when they click on buttons on their phones... particularly when they do it together.

What I'm most passionate about is that they don't look at their screens. They look at each other.

Of course, one other thought occurred to me when I was putting my activity sequence together. "I really could do with some sort of XML specification to define how the activities flow into one another.".. hmmmm :-)


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Communities and the Giving of Education

Posted by dasfseegdse Sabtu, 10 Maret 2012 0 komentar
Following on from yesterday's post, and a few others where I have been developing ideas around meaning, I'm thinking more about the economic role of 'disconnected relics' (Bach Passions, Picassos, Beethoven manuscripts, etc), for whilst the inherent meaning of these relics is lost in time, they still play an important function in economic life. I alluded to this yesterday when I said that the risk society can exploit the fractured meanings in our lives by presenting these relics as cyphers of integrity and meaningfulness (for which money is exchanged), but actually they exacerbate the fractured meaning problem (and consequently drive further process of economic behaviour).

If education can be seen to be such a relic, then I think it is obvious how an education industry can function, and moreover can function well, divorced from any demonstrable benefit to skills or cormpetencies (and indeed the 'skills and competency' discourse is itself disconnected). But none of that matters, because economically, this works. My guess is that the world economy will pull itself out of its current crisis when it realises this.

But that's not to say it's a good thing: it's actually quite horrible. Universities will have students over a barrel in the same way that banks do at the moment:
"So Mr. Johnson, I can see looking at your academic records that you have some educational deficit, but a few credits. I have a great offer for you - but you have to agree today - a discount top-up degree course that would clear your deficit and give you a degree certificate in 'Reflective practice in Electronic Engineering'. Yes - yes - it should help you to get a job, although you would have to top up further to get your professional accreditation. But I can offer you that today (and today only) for £5500 per anum for 2 years of study plus administration fees and Accreditation of Prior Learning fees to carry over your existing credit. There is a failure penalty too. I don't think you'll do better than that. Oh.. the professional accreditation...? er.. hang on.. that's another year at £10,000. But you may not need it..."
I don't think that's a million miles from where we're heading. It will work, it will be economically successful because it is a model of risk creation that has already worked well in Banking, Insurance and increasingly Health. I find it very frightening.

The question for us is in the face of this (I think inevitable) development of education is "what do we do?" How do we help students who are going to be the victims of this? How do we ensure the educational equivalents of Bernard Madoff and Fred Goodwin don't simply run off with the students' cash, leaving the students high-and-dry? This is already happening amongst the less scrupulous private education providers right now. And in difficult times, everyone become less scrupulous.

The important thing here is that it is an aspect of the atomisation of the individual, without which the risk society couldn't operate. Collectives and communities share risks, they help people make balanced judgements, and they are powerful enough to set their own timescales and not be bullied or rushed into decisions which are not in their interests.

Our technology is completely geared around atomisation. I want technology for communities (and not 'online coommunities' because they are not communities! - that's a big con of the global tech companies)

There may be a way of putting this together which harnesses the emergence of the global education industry (and other global services) to empower real face-to-face communities. At the heart of it, I believe, lies the principle of 'giving'.

When we give we do something extraordinary to others to the material detriment of ourselves. 'Disconnected relics' often lie at the heart of giving rituals: sacred objects, Picassos, etc. But why not education? But giving education to a community is not the same as giving it to an individual (we have always done that with our children). Education is difficult to give to a group. But maybe an educational 'activity' or 'performance', like any performance, can be given to a community, or at least to a group (an audience). The trick then is to give a performance where the meaningfulness of the gift can be genuinely shared, rather than just available to 'those who know': i.e. the audience becomes a community. I think technologies can do this - particularly physical technologies which can disrupt and invite a community into a meaningful experience.

Why does this matter?

  • I think it matters because we need to think of a way of dealing with where Universities are going (and there's no stopping them, I fear). 
  • It matters because the fundamental problem of education is one of disconnected meanings. 
  • It matters because the only way of dealing with disconnectedness is to deal with the fracturing and atomisation of individual experience, and the only way to do that is to rebuild communities. 
  • It matters because 'giving' lies at the heart of community life
  • It matters because technologies can give us new ways to give less tangible 'disconnected relics' like education in ways that the giving of them to a community can genuinely address the fracturedness of meaning that is the curse of modernity.
  • It matters because conviviality matters above everything else.



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Is education a 'disconnected relic'?

Posted by dasfseegdse Jumat, 09 Maret 2012 0 komentar
I had a strange experience at a concert performance of the St. Matthew Passion last night. Performed by the Thomas Kirche choir (celebrating its 800 year anniversary), it was deeply affecting. But all the more so, not because of the intrinsic beauty of the music, but also I found the experience moving because of what it meant to me. So after three and a half hours, the music closed, tired singers, rapturous applause (too soon) and we made our way back into the world. And there then followed an absurd situation with a car park ticket machine. I managed to lose my ticket between paying for it and reaching the car door. The equisite beauty of the music was lost in my vexatious rage at my predicament!

On reflection (and being slightly calmer) I am wondering about the collision of meaningfulness of the music as compared to the meaningfulness of my anxiety at not being able to leave the car park. I certainly felt more vexed partly because of the contrast between these experiences: I was tired, and experienced a certain unwillingness to re-enter the dirty, messy world again after being seduced and moved so much by the music.

How would church goers in Bach's time have reacted after a liturgical performance of the piece? What was the re-entry into their dirty world like? Might they too have had an unpleasant experience as they stepped out of the church into the smelly and grotesque world around them? I might be wrong, but I think it was different for them because they were immersed in the context that the music itself was the expression of. They understood it in those terms (in the same way that Shostakovitch's Leningrad Symphony was understood by the people of that war-torn city)

Here, I think there is an important difference. For the performance we heard for all its technical mastery (and sheer power of endurance) wasn't liturgical. It was divorced from the world within which it acquired meaning. It is a disconnected relic.

I'm beginning to think that we live amongst so many 'disconnected relics'. In the same way as the St Matthew passion behaves as an object of apparent meaning to us, it sits at odds with everyday life. And the modern human condition of anxiety and risk is somehow related to the disconnectedness of meaning. As human beings we seek to connect meanings: to relate the meaning of our children being born, falling in love, going to work, grieving for relatives, and so on. But in a world of disconnected relics, there are no connections that can be made, because the ground of meaning disappeared long ago, leaving the relic behind.

I think the risk society can exploit this to drive the generation of wealth. Put out disconnected relics like a "special once-in-a-lifetime performance of a Dufay mass" (for example), or a undiscovered Beethoven manuscript, or Leonardo drawings, or a Picasso and the disconnectedness serves to drive the need in already fractured lives which strive towards something that promises some secret balm to the fractures. But it can't.

I believe the path to healing the fractured meaning in our lives lies in our deep love and knowledge of each other. And the risk society needs nothing else than to atomise individuals - with technology, mortgages, semi-detached houses and cars - to keep us away from that knowledge.

But what then of education - that means by which surely meanings might be consolidated? That may have been what education meant at some point in history, in some place. But like the Picasso and the St. Matthew Passion, education may have become a disconnected relic, there only to promise the hope of something which  has long gone. And in the process, drive deeper the fears and anxieties that will keep us paying for it, for our mortgages, and keep us driving our cars.

Maybe this isn't new. I'm reminded of Louis MacNeice's bleak assessment of the British Library Reading Room:
Under the hive-like dome the stooping haunted readers
Go up and down the alleys, tap the cells of knowledge -
Honey and wax, the accumulation of years -
Some on commission, some for the love of learning,
Some because they have nothing better to do
Or because they hope these walls of books will deaden
The drumming of the demon in their ears.


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The Musical Climax and Musical Essentialism

Posted by dasfseegdse Selasa, 06 Maret 2012 0 komentar
The Liebestod from Wagner's Tristan is the most remarkable music. For those first audiences, it must have felt as if music, which had always hinted at orgasm but never fully revealed it, finally revealed what had been veiled for so long. Perhaps the more explicit verbal expression of the subject through Freud was inevitable afterwards.

But it is the nature of the climax itself in Tristan which is interesting me - particularly how it might be interpreted biologically. In my musical studies, I often encountered an anti-essentialist tendency in musical analysis which saw music as a culturally conditioned phenomenon where the mannerisms of high romanticism (for example) were regarded as normative, not ontological. I have always felt ill-at-ease with this position. Sonata form may have been codified and taught in the conservatoires, but that doesn't mean that there isn't something essential about it.

But musical essentialism is a slippery slope. It either leads to a kind of physicalism which privileged physics and denies the power of the human mind and society, or it falls prey to mentalism, which over-emphasises the causality of individual psychological mechanisms in musical affect and appreciation at the expense of obvious physical qualities or indeed, palpable shared experience.

The problem stems from different models of the human being. The psychological model produces a somewhat isolated organism, rather like a computer, obeying the rules of the programming prescribed in their mind, and picking up signals from other individuals programmed on a similar basis (although having specific differences in personality, etc). The 'physical' model on the other hand tends to be a puppet of their environment, with mental mechanisms always subject to the rule of physical nature (harmonic series, etc).

I prefer to think about the 'convivial model': The Convivial human always lives with others in the world. Partly, my reason for thinking this is that the pure psychological model or the pure physical model isn't (actually) thinkable: we do not know a world of no other people. The social world pre-exists us. Consequently, we do not know of a world without our own and other peoples' bodies, or without our own or other peoples' communications. And this leads to the strange paradox of the convivial model - that it is impossible to say where the individual ends and the world begins. Indeed, the very concept of boundaries is tied up in the human-world relationship: to paraphrase Merleau-Ponty, the world, its boundaries and distinctions, is as much of my flesh as my little finger.

How does this help in thinking about musical essentialism, or the musical climax? What I believe we can do is to talk in a common-sense way about experience. The remarkable thing of Tristan is that the experience is immediately recognised: we all know about the climax; we know what it means, because it is such a fundamental part of experience. What it means is letting go at the point at which nothing can be held on to any longer.

I think that raises a number of questions:

  • What is in nature that we seek to 'hold on' to things in the first place?
  • What is in nature that we eventually have to let things go?
  • What is in nature that drives us through holding on and letting go?
  • What are the different forms of 'letting go'?
  • What are we holding on to in music that we then let go?

I think this question can be addressed through thinking about the continually shifting relation between ourselves and the world... or rather the shifting organisational relationship within the self-world system. I think this relationship might be expressed as a mechanism of 'attachment'.

I think that identity and meaning are the things which we seek to hold on to.

I think that identity and meaning is established through managing relationships with the world... through managing attachments.

I think that our relationships with the world, and ultimately our identities and effort to establish meaning, are ultimately unstable.

I think that the climax occurs when we can no longer manage our attachments.

I think that at the point at which attachment can no longer be maintained, the only thing the individual system can do to preserve itself is to divest attachments, to give up trying to manage what it can't manage - and this is usually done with some explosive force.

This is when the climax occurs.

But there is one question which remains, and which I will have to deal with in a future post. Because given this struggle, Camus is right when he says at the beginning of the Myth of Sisyphus that:
"There is but one truly serious philosophical problem and that is suicide"


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JeeNode, Raspberry Pi, NodeJS and "conduits of meaning"

Posted by dasfseegdse Jumat, 02 Maret 2012 0 komentar
Something is happening in the world of physical computing. In the last week or two I've been soldering components onto PCBs, uploading software, programming behaviours, etc, etc. That's with JeeNode - a wireless Arduino microcontroller clone which promises very portable and adaptable connected sensors in the environment. JeeNodes are cheap (about £15). But then so is Raspberry Pi - which is a whole computer on tiny board with all the inputs and outputs you need to boot into Linux. You plug it into your telly and stare at the Linux bootloader (I have to say that bit filled me with less enthusiasm). But it has lots of IO capabilities apart from booting into Linux, and it's small enough for someone to put a battery on it, and a cool array of sensors, wireless comms, etc... and then (for a very small price), once again there is something pretty cool. And very cheap.

Why is this stuff important?

My JeeNode experiments have been driven by a desire for devices that 'just work'  within an educational context where people are together and don't want to be bothered browsing to web pages, downloading apps, or anything else in order to do anything that gets online. But it's not just JeeNode that makes things exciting. It's the organisational transformation of web technology which is surrounding it.

We've always been able to do cool stuff. But it has often taken a long time to set up, administrator rights overcome, usernames created, software installed, hair torn out, etc. The AppStore metaphor has removed some of the pain of installing software (admittedly at the expense of openness and flexibility). Wookie and W3C widgets are probably the best open attempt to create an appstore type architecture. That means that stuff can be downloaded and installed easily (and with wookie, embedded in a users learning environment).

But to do control stuff, you need speed of communications. And there, until recently, we've only had AJAX polling. But both the emerging Real Time Web standard and the WebSockets protocol are changing things. And supported by super-fast javascript compilation engines like the V8 in NodeJS, we are increasingly able to harness the real-time speed of the web with physical devices.

All this means is that real-time controllers and sensors can be built in hardware with instant effects on the environment without complex set-up, negotiating protocols, firewalls, administrator rights, etc. That means anyone can do it. Easily.

Interestingly, the things that learners do with each other in the physical space of the classroom has been somewhat overlooked in the e-learning world as we were all seduced by Social Software. The move was to integrate social software with the classroom. I have argued this is a mistake (http://dailyimprovisation.blogspot.com/2012/02/school-family-and-online-domains-of.html). The ability to do cool things with devices that do not demand learners are sucked into online worlds in the classroom in preference to looking at each other presents new options for teachers for coordinating new types of learning activity where the technology is in the background.

But because the technology is in the background, something can be transferred from the convivial situation of the classroom to the online space. It is in this way that I think a 'conduit' between the meaningfulness of the classroom activity and the online (and ultimately personal) world may be established.

But more on these experiments later!

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